Retail Services Training Package Continuous Improvement
The Retail Services Training Package is towards the end of its continuous improvement plan for 2010 - 2011.
The following changes have been submitted for endorsement:
- New and revised units in the areas of client and customer service, communication, working in industry, inventory, management and leadership, food safety, work health safety and sales
Removal of Community Pharmacy and Wholesale qualifications - Certificate I in Retail Services
- Certificate II in Retail Services
- Certificate II in Retail Fast Food
- Certificate III in Retail Operations
- Certificate III in Retail Supervision
- Certificate III in Business to Business Sales
- Certificate IV in Retail Management
- Diploma of Retail Management
- Diploma of Visual Merchandising
- Vocational Graduate Certificate in Retail Leadership
SIR07 Retail Services Training Package Version 2 has been submitted to the Office of the NSSC.
To download the case for endorsement click here
To download the final draft SIR07 V2 Training Package click here
Please email Barbara Hawkins bhawkins@serviceskills.com.au for further information.
Stay informed
Regular updates will be available on this Retail and Wholesale Continuous Improvement project page and through our monthly e-newsletter.
Contact Barbara Hawkins – bhawkins@serviceskills.com.au or telephone 0418 109 789 should you require any additional information.
