Tourism, Hospitality and Events Training Package
The Tourism, Hospitality and Events Training Package is the national framework for skills development for the tourism, hospitality and events industries.
It includes nationally recognised units of competency and qualifications to train and assess individuals in a range of skills and occupations in tourism, hospitality and events including:
- Tour Guide
- Travel Consultant
- Chef
- Bar Attendant
- Waiter
- Kitchen Hand
- Hotel Service Supervisor
- Housekeeping Attendant
- Front Office Clerk
Latest news
Service Skills Australia is currently reviewing the Tourism, Hospitality and Training Package. For information on the project please see Tourism, Hospitality and Events Continuous Improvement.
Qualifications and units
The training package consists of the following three components:
1. Competency Standards
The units of competency define the range of knowledge and skills that employees need within the tourism, hospitality and events industry, and set out the level of performance required and the means for measuring that performance.
If skills are only required in one particular area, training and assessment can be completed in one (or more) individual skill or units of competency from the training package. When competent in these skills a Statement of Attainment is issued, which provides national recognition of their skills, and often also provides credit toward a full qualification.
View units of competency (NTIS)
2. Assessment Guidelines
The Assessment Guidelines is the policy document which describes the tourism, hospitality and events industry's system for assessment against the Competency Standards.
View the Assessment Guidelines (NTIS)
3. Qualifications
The Qualifications outline how the competency standards are 'packaged' into qualifications aligned to the Australian Qualifications Framework.
Registered training organisations that deliver the package
To find an RTO for a specific qualification, check out the National Training Information Service Website.
http://www.ntis.gov.au/Default.aspx?userguide
Buy the package and support materials
You can purchase the training package and support materials at our online shop.
